Terms & Conditions
Last Updated: August 02, 2026These Terms & Conditions (“Terms”) govern your use of the website https://luxerjewelry.com/ (“Site”) and all purchases, services, and transactions made with Phantom Glow Jewelry. By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable policies published on our Site, including our Privacy & Security Policy, Shipping Policy, and Refund Policy.If you do not agree to any part of these Terms, please refrain from using our website and purchasing our products.
1. General Site Use
All content displayed on this Site, including product photographs, designs, logos, graphics, text descriptions, and layout styles, is the intellectual property of Phantom Glow Jewelry. You may not copy, reproduce, modify, distribute, republish, or commercially use any website content without prior written approval from our team.You agree to use this Site only for lawful, personal, and non-commercial browsing and purchasing purposes. Any unauthorized use, abusive access, automated scraping, spamming, or attempts to disrupt website functionality is strictly prohibited.
2. Account Registration
Customers may create a personal account to track orders, save favorite items, and receive exclusive updates. You are responsible for maintaining the confidentiality of your account login details, including your username and password.You agree to provide accurate, complete, and up-to-date personal information during registration and checkout. Phantom Glow Jewelry reserves the right to suspend or terminate any user account if false information, fraudulent activity, or policy violations are detected.
3. Product Information & Accuracy
We strive to display all product details, including prices, dimensions, materials, gemstone features, and images as accurately as possible. Due to individual device screen settings, lighting conditions, and natural variations in gemstones and handcrafted jewelry, minor differences between website images and physical items may occur.All products sold by Phantom Glow Jewelry are hand-finished fine jewelry pieces. Slight natural imperfections are normal and are not considered product defects.We reserve the right to update, modify, or discontinue any product design at any time without prior notice.
4. Pricing & Payment Terms
All prices displayed on our website are final and include applicable markup. Shipping fees, customs duties, and international taxes may apply based on your delivery location and will be displayed during checkout where applicable.We reserve the right to adjust product prices, launch promotional discounts, or correct pricing errors at any time without prior notification.By completing checkout, you confirm that the payment method you use is valid and legally owned by you. All transactions are securely processed through authorized third-party payment gateways. Phantom Glow Jewelry is not liable for any third-party payment processing failures or related fees.
5. Order Processing & Acceptance
Submission of an online order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including incorrect pricing, out-of-stock inventory, suspected fraud, or violation of these Terms.After successful payment, your order will be confirmed via email. Order processing, production, and shipping times are outlined in our Shipping Policy. We are not responsible for delivery delays caused by courier issues, international customs clearance, or circumstances beyond our control.
6. Shipping & Delivery
All shipping procedures, delivery timelines, shipping fees, and international delivery rules are governed by our official Shipping Policy posted on this Site. Customers are responsible for providing accurate shipping addresses. Failed delivery due to incorrect customer information may result in additional reshipping fees.
7. Returns, Refunds & Exchanges
All return, exchange, and refund requests are processed in accordance with our official Refund Policy. Customized, engraved, or personalized jewelry items are final sale and cannot be returned or exchanged.Approved refunds will be issued to the original payment method within the stated processing timeframe after we receive and inspect returned items.
8. Privacy & Data Protection
Your personal data collection, usage, storage, and protection are governed by our Privacy & Security Policy. By using our Site, you consent to our data handling practices in compliance with global data protection regulations.
9. Prohibited Activities
You agree not to:
- Use our Site for any illegal, harmful, or fraudulent activities
- Tamper with website code, server functions, or security systems
- Resell, replicate, or mass-produce our original jewelry designs
- Submit false customer information or fake orders
- Harass or harm the business operations of Phantom Glow Jewelry
10. Limitation of Liability
Phantom Glow Jewelry shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of this website or purchased products, including but not limited to time loss, travel costs, or emotional inconvenience.Our total liability for any verified claim shall not exceed the total purchase amount of the ordered products.
11. Force Majeure
We shall not be held responsible for delays or failures to fulfill our obligations caused by circumstances beyond reasonable control, including natural disasters, public health emergencies, shipping carrier failures, customs delays, war, or governmental policy changes.
12. Policy Updates & Changes
Phantom Glow Jewelry reserves the right to revise and update these Terms & Conditions at any time. All updates take effect immediately upon publication on this page. The “Last Updated” date displayed at the top confirms the latest revision. Continued use of the website after updates constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions, disputes, or inquiries regarding these Terms & Conditions, please contact our customer support team at:Email: luxerjewelry@gmail.comWebsite: https://luxerjewelry.com/